A single phone call to 1-888-798-5695 will put you in contact with one of Road America’s response centers which are staffed 24/7/365. The response center team, after collecting some general information from our policyholder, will then contact or dispatch a service provider to assist the policyholder while also finding out the estimated time of arrival (ETA). The policyholder is then contacted by the team member and provided with the ETA. To ensure the service has been completed, our policyholder will receive another call approximately 15 minutes after the ETA to make sure the service provider is on the scene.
Progressive's Emergency Roadside Assistance exists for your peace of mind. If you purchase this coverage with your policy, it's available 25/7, just call 1-800-776-2778 anytime, and a representative will dispatch a roadside service professional right away.